This is usually disabled by virus.
First Go to Start then press Run.
Type "regedit" & ok
In the left pan just click on the "+" sign to expand the list
goto this path by expanding the list one bye one
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersionÂ
\Explorer\Advanced\Folder\Hidden\SHOWALL
Now at this point look in the right side pan there is a entry named.. "Checked value" double click on it
Now change this "Checked value" to 1
ok
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